Privacy policy

1. Introduction

Welcome to senōri. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store your information. This Privacy Policy explains how we handle your data under the Digital Personal Data Protection Act (DPDP), 2023, and other applicable laws in India.

2. Information We Collect

We collect the following types of personal data when you interact with our website:

  • Personal Information: Name, email address, phone number, shipping & billing address.
  • Payment Information: Processed securely through third-party payment providers (we do not store your card details).
  • Order Details: Purchases, preferences, and transaction history.
  • Website Usage Data: Cookies, IP addresses, browser type, and interaction with our site.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve our website and services.
  • Send promotional emails (only with your consent).
  • Comply with legal and regulatory requirements.

4. Data Sharing & Security

  • We do not sell or rent your personal data.
  • We may share data with trusted third-party service providers (e.g., payment gateways, and shipping partners) to fulfill orders and services.
  • We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.

5. Your Rights Under DPDP 2023

As per the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access, update, or correct your personal data.
  • Withdraw consent for marketing communications.
  • Request data deletion (subject to legal obligations).
  • Lodge a complaint if you believe your data rights are violated.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website.

9. Contact Us

For any questions or requests regarding your personal data, please contact us at:
Email: craftedbysameeksha@gmail.com
Address: 1565, 6th Main, 8th Cross, Vijayanagar 2nd Stage, Mysuru, Karnataka 570017
Phone: +91 8277157472