1. Introduction

Welcome to senōri ! By using our website and services, you agree to these Terms of Service. Please read them carefully

2. Who We Are

Senori creates and sells handcrafted origami lamps and decor. Our products are designed with care and precision, offering unique artistry to elevate your spaces.

3. Ordering & Payments

• Orders can be placed through our website.
• Payments are processed securely via accepted payment gateways.
• All prices are listed in INR and include applicable taxes.

4. Shipping & Delivery

• We ship across India with trusted courier partners.
• Estimated delivery times vary by location and product availability.
• Customers will receive tracking details once the order is shipped.

5. Returns & Refunds

• Due to the handmade nature of our products, we do not accept returns unless the item arrives damaged.
• If you receive a damaged product, contact us within 48 hours with photos for review.
• Refunds or replacements will be provided based on our assessment.

6. Custom Orders

• Custom orders are available on request and may have longer processing times.
• Once confirmed, custom orders cannot be canceled or refunded.

7. Intellectual Property

• All designs, images, and content on our website belong to senōri.
• Reproducing, distributing, or using our work without permission is prohibited.

8. Privacy Policy

• We respect your privacy and handle your data securely.
• Your personal information is used only for order processing and customer service.

9. Changes to Terms

• We may update these terms from time to time. The latest version will always be available on our website.

10. Contact Us

For any queries, feel free to reach out to us at craftedbysameeksha@gmail.com.

Thank you for supporting senōri !